Canclelation Policy

Your appointments are very important to me, they are reserved especially for you, however, I understand life can sometimes get crazy and adjustments are necessary; therefore, I respectfully request at least 24 hours notice for cancellations. 
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive treatment. My appointments are confirmed 48 hours in advance because I know life can be ever changing and things may be forgotten in the mix. Should this happen please try to give as much notice as possible. Please read the policies below. 

Cancellation fees that may apply upon my discretion:  
- “NO SHOWS” will be charged 100% of the reserved service amount.   Including prepaid gift certificates or prepaid services.

- Less than 24 hour notice will be charged 100% of the reserved service amount if the appointment cannot be filled with another appointments equaling the same price value as the canceled appointment. 
- Appointments made within the 24 hour period that are canceled need to be done so 4 hours before the appointment time or will result in a charge equal to 50% of the reserved service amount. 
- Multiple cancellations on day of service or no shows will result in the client be placed on the same day list. Clients may not schedule ahead of time and will only have day of open appointment spots available. 
The cancellation policy allows me the time to inform my standby clients of any availability, as well as keeping the schedule filled and allowing for better service for everyone. These policies are presented and provided in the best quality and tradition of excellence for servicing our established and future clientele. Thank you for viewing and supporting my policies criteria.

Credit Card Policy

In order to keep the booking process as seamless as possible and due to the growth in our staff we are now requiring that a valid credit card be on file in order to reserve appointments. This ensures that our staff members time and talents are valued and safeguards their schedules from multiple cancelations and no-show appointments.